Call center services
Inbound and outbound call center, omnichannel customer support and 24/7 multilingual contact center for utilities, telecom, e-commerce and fintech.
InfraWeb MSP is a Romanian outsourcing partner delivering multilingual call center services (English, Romanian, French, Spanish, Italian, German), 24/7 technical helpdesk and managed IT (MSP) solutions for SMEs and enterprises across the European Union. Operating since 2018 from Drobeta-Turnu Severin, our SLA-driven, GDPR-compliant teams support utilities, telecom, fintech, healthcare and e-commerce companies.
Get in touch: office@infraweb.ro · +40 31 229 70 03
End-to-end customer support, BPO and managed IT — designed for European businesses.
Inbound and outbound call center, omnichannel customer support and 24/7 multilingual contact center for utilities, telecom, e-commerce and fintech.
Business process outsourcing, data entry, AP/AR processing, invoice handling and back-office operations for finance, utilities and retail.
24/7 IT infrastructure monitoring, helpdesk, network management, endpoint security and Microsoft 365 administration under a single SLA-driven contract.
Tailored agents, scripts and security controls for the regulatory and operational reality of each sector.
Multilingual customer service, technical dispatch and back-office for water, gas, electricity and energy retail providers.
KYC-trained, GDPR-compliant agents handling onboarding, fraud queries, dispute escalations and cross-border support.
HIPAA-aware managed IT, clinic helpdesk and patient appointment support for clinic networks and digital health providers.
Pan-EU multilingual customer support, returns processing and peak-season scaling for online retailers.
Browse the InfraWeb site in your preferred language.
Our agents can answer your customers in English, Romanian, French, Spanish, Italian and German on a 24/7 schedule.
Tell us about your support volume, languages and SLAs — we reply within one business day.
InfraWeb MSP, Drobeta-Turnu Severin, Mehedinți, Romania.