Call Center

InfraWeb MSP provides ONSHORE outsourcing services from its service center in Voluntari, Romania.

Our location shares on single focus: meeting our standardized corporate quality requirements to make sure our in-country customers can rely on the well established InfraWeb MSP service quality standards without compromise.

Quality

Regardless of the service you attend, we can offer you free advice on elections. If your current service provider does not respond as expected or tells you you need X + Y + Z, talk to us! We can tell you if they are right or not, but also what the cost would be for you.

Support

From Level 1 Support to Senior Management, we offer you more than you pay, because at the end of the day we know you deserve it! It is a common interest to ensure that your business will succeed, so we provide 110% of everything we do for you.

Inbound Call Center

  • Customer support
  • Desk Outsourcing
  • Inquiry Handling Call
  • Answering Toll Free
  • Services Product
  • Information Request

Outbound Call Center

  • Information Verification
  • Customer Survey
  • Telemarketing Services
  • Third Party Verification Services

Web

  • Email Support
  • Chat Support

Sales

  • Market Research
  • Product & Service Promotion
  • Debt collection

Contact Us

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